The following recorded webinars are available. They were originally provided as training for SPNS grantees associated with the Medical Home HIV Evaluation & Resources Team (Med-HEART) and are intended for staff such as patient navigators who work to help clients who are homeless find and retain housing.
Basic Approaches to Housing
This recorded webinar describes the components of housing advocacy, approaches to housing for people who are homeless and have disabilities, and examples from three SPNS grantees of how they approach the housing needs of their clients. James Apt, Boston Health Care for the Homeless Program, led the discussion. Katie Hill, PATH - People Assisting the Homeless; Verna Gant, Family Health Centers of San Diego; and John Pauly and Carl Falconer, River Region Human Services, Inc., presented with James.
Pre-Housing Considerations for Navigators
Looking for housing is a stressful process even when everything goes smoothly. And it doesn't end on move-in day. James Apt, Case Manager at Boston Health Care for the Homeless Program, describes some of the many considerations he keeps in mind when working with a client on housing needs. James presents lots of recommendations for some of the up-front discussions navigators may want to have with clients to ensure that expectations are set correctly and the relationship with the client builds on a foundation of trust.
You're Housed, Now What?
James Apt, Case Manager at Boston Health Care for the Homeless Program, presented considerations and strategies for keeping formerly homeless clients on track once they are housed.
Please note: This webinar gets off to an abrupt start on the first slide where James presents points to discuss with clients who have just moved into housing. The webinar was presented to grantees of the Med-HEART project and contains some references specific to that project, but we are making it publicly available because the main content is useful to those who work to house clients who are homeless and may be multiply diagnose with HIV and mental health or substance use issues.
What to Do When Housing is in Jeopardy?
James Apt, Case Manager at Boston Health Care for the Homeless, discusses common reasons clients may lose housing, considerations in working with landlords and the courts, and ways to address housing issues that come up after a client has been housed.
The Implementation of Harm Reduction and Life Skills Education for Housed Individuals
James Apt and Matthew Mitchell, Case Managers at Boston Health Care for the Homeless Program, talk about how they incorporate harm reduction into their work with clients who are housed to work as a team to accomplish the behavioral change goals that clients set for themselves, such as paying rent on time or finding a daily routine when they are newly housed.
The Implementation of Harm Reduction for Housed Individuals recorded webinar
Transitioning Clients from Intensive Interventions to Standard Case Management
Carole Hohl, Primary Care Provider at Boston Health Care for the Homeless, and James Apt, Case Manager at Boston Health Care for the Homeless, discuss how to approach transitioning clients from intensive interventions to standard case management.
The Shared Housing Model
Silvia Moscariello, Program Director at Liberty Community Services in New Haven, CT, presents the shared housing model and how it benefits both the landlord and the tenant.
Safety During Client Outreach
Heather Patrick and Suzanne Armstrong of Boston Health Care for the Homeless Program and Siotha King-Thomas of the San Francisco Homeless Outreach Team and HHOME Team discuss key things to consider for safety when conducting client outreach.
Delivering Bad News to Challenging Patients... While Maintaining Positive Relationships
Patsy Foley, LICSW at Boston Healthcare for the Homeless, discusses how to set expectations with clients when working with them to achieve their goals, and how to deal with situations when things don't always go as planned.